Cancellation and Refund Policy

We understand that sometimes plans change. Here’s how cancellations and refunds work:

  1. Cancellation:

    • Orders can only be canceled before they are dispatched. Once an order has been shipped, it cannot be canceled, but you can return the item following the return policy.
    • If you wish to cancel your order, contact us immediately at Ghaatroadzz@gmail.com with your order details.

  2. Refund Process:

    • Refunds are processed once we receive and inspect the returned product.
    • Ineligible products, such as consumables or sale items, will not be refunded.
    • Refunds will be made through online transfer to your UPI account, or by reversing the payment method.
    • Refunds will be initiated within 14 working days of receiving the returned product.